OLDER ADULT SAFETY

COMBATIVES / OLDER ADULT SAFETY

Aging can change some abilities. It can also change some risks.

With age, physical limitations, health conditions, the need for assistance, continuous medication use or greater dependence on relatives and caregivers may become part of everyday life.

That dependence can make care and protection easier. It can also create opportunities for control, isolation, psychological pressure, neglect or exploitation.

Violence against an older person does not always begin with physical assault. It may begin when someone else starts controlling their routine, contacts, money, documents or decisions.

VULNERABILITY

Needing help does not mean losing the right to make your own choices.

A person may need help driving, organizing medication, paying bills, attending medical appointments or managing the home while still being able to express preferences, maintain relationships and participate in their own decisions.

Attention is needed when help begins to turn into control.

Who decides who may visit? Who answers the phone? Who controls money and documents? Who attends every medical appointment? Who always speaks on the person's behalf?

The greater the dependence on a single person, the more important it becomes to preserve other trusted relationships.

FORMS OF VIOLENCE & CONTROL

Not all violence leaves a visible mark.

Psychological pressure

Humiliation, threats, guilt, intimidation, emotional blackmail, manipulation or fear of abandonment used to influence decisions.

Isolation

Controlling visits, phone calls, messages, transportation or access to the home, and progressively separating the person from children, grandchildren, siblings, friends and other trusted people.

Money and assets

Use of cards, accounts and passwords, transfers, loans, powers of attorney, sale of assets, changes to beneficiaries or signing documents under pressure or without clear understanding.

Neglect

Lack of adequate food, hygiene, medical care, safety, correct medication or necessary assistance.

Medication

Unexpected medication changes, excessive sedation, unexplained interruptions or concentration of all health information in the hands of one person deserve attention.

Physical violence

Assaults, pushing, inappropriate restraint, injuries without a clear explanation, repeated falls or visible fear of a particular person.

Scams and fraud

Fake employees, fraudulent bank calls, messages pretending to be relatives, malicious links, loans, fake payment slips and urgent transfer requests exploit trust and pressure.

Institutional violence

Abuse, neglect, humiliation or other rights violations may also occur in institutions, service settings and care facilities.

ISOLATION

When someone gradually disappears from their own family.

Some changes in family contact are natural. Families change, people become ill and routines become different.

But separation can also be deliberately created.

The person begins answering the phone less often. Visits become difficult. Someone else answers for them. Information always comes through the same intermediary. People who were once close lose direct contact.

When almost all communication passes through one person, it becomes harder to know how the older adult is doing and whether their decisions are still truly their own.

Isolation, control and dependence can exist without shouting and without physical violence.

WITHIN THE FAMILY

We need to be able to ask questions.

It is easy to imagine danger coming from a stranger. Protecting an older person also requires attention to close relationships.

Can the person still speak privately with children, grandchildren, siblings and friends?
Do they participate in decisions about their health, money, assets and routine?
Who controls accounts, cards, passwords and documents?
Who manages the medication?
Who attends medical appointments and receives medical information?
Is someone constantly speaking on their behalf?
Has there been an unexpected separation from people who were previously part of their life?
Have there been major changes involving accounts, property, powers of attorney or beneficiaries?
Does the person appear afraid or change behavior when a particular family member or caregiver is present?

DEFENSE & PROTECTION

Personal safety does not begin with a fight.

For an older person, personal protection must take into account balance, mobility, strength, vision, hearing, health, medication and the ability to recover from injury.

The objective is to protect the person, not prove physical capability.

In many situations, defense means recognizing a problem earlier, maintaining distance, not opening the door, confirming information, asking for help, changing direction, using a barrier, entering a safe location or allowing a material possession to go.

Home Identify visitors before opening the door, control access, keep a phone available and establish procedures with trusted people.
Street Notice approaches, maintain space, avoid unnecessarily isolated locations and seek support when something begins to feel wrong.
Money Be cautious with urgency. Transfers, contracts and major financial decisions can wait for a second confirmation.
Phone and internet Confirm requests through another channel, avoid links sent under pressure and never provide passwords or security codes.
Trusted network Maintain more than one person capable of helping and avoid allowing all information, money and communication to depend on a single intermediary.
Emergency Know whom to call, keep important numbers accessible and establish in advance how to ask for help when speaking freely is not possible.
Physical contact When there is no safe way out and the person must react, any physical response should reflect their actual capabilities and prioritize creating an opportunity to move away and seek help.
Material property In some situations, not fighting over a phone, wallet or other object may be the decision that reduces the risk of serious injury.

Sometimes protection means acting. In other situations, it means not turning a material loss into a physical confrontation.

NOTICE CHANGES

One sign alone explains little. Changes in pattern deserve attention.

Changes may have legitimate medical, financial or family causes. Paying attention does not mean making an accusation.

What matters is noticing when several changes appear together, repeat themselves or stop making sense.

Behavior Fear, withdrawal, anxiety or a significant change in behavior.
Contact Unexpected difficulty speaking or visiting without another person present.
Autonomy Another person begins making virtually every decision.
Money Transfers, loans or changes involving assets without a clear explanation.
Health Changes in medication, appearance, hygiene, nutrition or access to medical appointments.
Relationships Sudden separation from people who previously participated regularly in their life.

AUTONOMY

Caring for someone does not mean taking over their life.

An older person may need assistance and still remain capable of making choices, disagreeing, maintaining relationships and participating in their own decisions.

Age, physical frailty and the need for care are different from an inability to make decisions.

When there is genuine doubt about decision-making capacity, medical and legal questions should be evaluated by the appropriate professionals.

The need for help may increase. The right to be heard remains.

REPORTING & PROTECTION NETWORK

There is more than one place to ask for help.

The appropriate service depends on the problem. Emergencies, crimes, rights violations, abandonment, disputes involving assets and social-assistance needs may require different agencies.

190 Immediate danger Military Police — Brazil  

Brazil · Human Rights

Disque Direitos Humanos — 100

Receives reports of violence and rights violations involving older adults. Reports may be made by the person affected or by someone else.

Call 100 → Report online → WhatsApp → 

State of São Paulo · Public Prosecutor's Office

São Paulo State Public Prosecutor's Office — MPSP

The Public Prosecutor's Office works to protect the rights of older adults. Through its Citizen Service channel, situations can be submitted for review by the appropriate prosecution offices.

Citizen service → 

State of São Paulo · Rights Protection

São Paulo Public Defender's Office — NEDIPED

The Specialized Center for the Rights of Older Adults and Persons with Disabilities works to protect rights and receives reports involving violations or threats of violations.

Access the Public Defender's Office → 

State of São Paulo · Civil Police

Delegacia Digital

Allows different types of incidents occurring in the State of São Paulo to be reported online, including fraud, financial scams and other categories available through the system.

File a report → 

Social Assistance

CREAS — Specialized Social Assistance Reference Center

Assists individuals and families experiencing violence or rights violations and can provide guidance, follow-up and referrals to other services within the protection network.

Find assistance → 

State of São Paulo

State Council for Older Adults — CEI-SP

State body focused on the defense, promotion, oversight and monitoring of policies and rights concerning older adults.

Access CEI-SP → 

São Bernardo do Campo

Municipal Council for the Rights of Older Adults — CMDPI

Municipal council focused on promoting and protecting the rights of older adults and monitoring local public policies.

Access CMDPI → 

Medical Emergency

SAMU — 192

For medical emergencies, serious falls, major changes in consciousness or other urgent health situations.

Call 192 → 

RIGHTS

Brazil's Older Persons Statute is also a protection tool.

Brazilian law protects people aged 60 and older against neglect, discrimination, violence, cruelty and oppression.

The statute also protects dignity, physical and psychological integrity, autonomy and participation in family and community life.

Understanding these rights helps relatives and others close to the person recognize when a situation is no longer simply a family conflict and may require outside assistance.

Read Brazil's Older Persons Statute → 

COMBATIVES / OLDER ADULT SAFETY

Protection begins before the emergency.

Research, talks and educational content on violence against older adults, vulnerability, autonomy, isolation, psychological pressure, neglect, financial abuse, scams, urban safety, residential protection and response to risk situations.

Content can be designed for older adults, families, caregivers, residential communities, companies, institutions and professionals who work with or maintain contact with this population.

For older adults, protection includes awareness, simple decisions, prevention, communication, a support network and responses compatible with their actual capabilities.

For relatives and caregivers, it includes recognizing changes, preserving relationships, respecting autonomy and knowing when to seek outside help.

COMBATIVES / OLDER ADULT SAFETY is an educational and prevention initiative. Changes in behavior, health, finances or relationships may have different causes and should be understood within their context. The presence of a single warning sign does not prove abuse. Specific situations involving violence, neglect, exploitation, fraud or risk should be referred to the appropriate professionals, services and authorities.